Avea Privacy Policy incorporating theallergysite.co.uk

AVEA has created this privacy statement as part of our commitment to protect the privacy and security of information obtained on-line concerning our customers and visitors to our Web site. The following discloses our information gathering and dissemination practices for AVEA web sites, including avea.co.uk and theallergysite.co.uk. Using our web sites demonstrates your consent to the collection and use of information pursuant to Avea's disclosures in this policy statement.

Information collected and how used by AVEA
We collect log information that is not personally identifying and personal information you supply when utilizing a service offered at this Web site.
 

• Log Information: Log information is collected through the use of a cookie. The log information is not personally identifying and is used in the aggregate by AVEA to measure popularity, traffic, and effectiveness of various areas of this web site and its overall performance. Additionally, if a visitor comes to our Web site from a banner ad, we use a cookie to monitor the advertisement tracking code that identifies from which banner ad the customer came. This information is used in determining the effectiveness of our Internet advertising campaigns.

• Personal Information: AVEA collects personal information in order to provide certain services to its customers. For example, if you:
   

  • place a product order, AVEA will collect and use your name, address, phone number or e-mail address;

  • request promotional items, AVEA will collect and use your name and address, or e-mail address;

  • decide to participate in a voluntary promotional survey, we may ask for information about such matters as your buying habits and preferences.

AVEA will use the personal information you provide either for the fulfilment of the service request, i.e. sending your product order, the requested promotional item, or for the internal administration of an event. AVEA may also use certain personal information that you provide or that we may collect in aggregate form to facilitate the development of products and services that allow us to better support our customers in meeting their organic requirements.

Cookies
The term "cookie" refers to small text files that are transferred from a Web site to a visitor's computer hard drive to enable the host web-site to track the visitor's activities while on the web-site. Cookies can enhance the service you receive at our site, however if your web browser is set to not accept cookies you will not have full access to all the features and elements of our web-site and your browsing experience may be hindered. As mentioned earlier, AVEA also uses aggregate information generated by cookies to determine the effectiveness and popularity of our sites.

E-mail Communications
AVEA occasionally uses e-mail to send announcements regarding new products, services, and/or promotions that would be of interest to our customers. You can choose to unsubscribe to Avea e-mail lists at any time by visiting the CUSTOMER SUPPORT CENTRE area of this Web site. AVEA will also send replies to customer e-mail. Finally, if you have sent a request to us about which we need to communicate with you, we may do so by e-mail.

Correcting Personal Information

• If you need to change your name, address, phone number or e-mail address, simply go to the CUSTOMER SUPPORT CENTRE page and enter your new information.

• Information provided in questionnaires or promotional surveys is not available for updates, corrections, or changes.

Changes to the privacy policy
We recommend that you review this Privacy Policy periodically, as AVEA reserves the right to change its provisions at any time. If we decide to change provisions of our Privacy Policy, we will post the changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we may disclose it. Your continued use of Avea.co.uk and theallergysite.co.uk following the posting of changes to this Privacy Policy will mean you accept those changes.

Questions?
We welcome any questions or comments you may have regarding the Avea.co.uk Privacy Policy. Please e-mail your questions or comments to info@avea.co.uk.